The Jackson County Emergency Management Office is part of the County Government who are to assist the citizens of Jackson County before, during and after any type of major emergency or disaster event. Emergency Management is responsible for coordinating, planning and administering the countywide emergency management program which involves mitigation, preparedness, response and recovery.

Todd Dillard, Director


Emergency Management

Jackson County Hazard Mitigation Plan


  • A three day supply of water (one gallon per person per day) and food that will not spoil.
  • A first Aid kit that includes your family’s prescription medications.
  • Emergency tools including battery powered radio, flashlight and plenty of extra batteries.
  • Cash money and coins on hand for a three (3) day period to purchase necessary items.
  • Sanitation supplies.
  • Special items for infants, elderly or disabled family members.
  • Keep important family documents in a fire/water-proof container.

For additional information, click here:

County residents should listen to radio, television, and weather radios for emergency information.

Duke Energy


866-427-2466 -Spanish

Progress Energy


Haywood Electric

828-452-2281 or 800-951-6088

Western Carolina Utilities

828-227-7224 or 227-7226





Jackson County is subject to many different weather situations. One should learn how to protect themselves and families when coping with severe weather. For more information contact the American Red Cross.

Tony Elders, CFM

Permitting & Code Enforcement Director/Jackson County Floodplain Manager
Jackson County Justice Center
401 Grindstaff Cove Road.,Suite A-145
Sylva, NC 28779
Contact number: 828-631-2284


If the Emergency Operations Center is activated, information will be announced.

When the Jackson County Emergency Operations Center is opened, guidelines from the Emergency Operations Plan (EOP) are followed. These guidelines have been adopted by the Jackson County Board of Commissioners, and explains who is involved in response to an emergency or disaster, and their responsibilities. The plan may be viewed at The E-Plan is password protected. Residents of Jackson County may view the plan at any time.

Contact the Jackson County Emergency Management Office at 828-586-7508 or email us at: for the password.

CodeRED is a type of reverse 9-1-1. This system allows County Officials (Emergency Management) the ability to deliver pre-recorded telephone notification/information messages to targeted areas, or the entire County concerning manmade, or natural emergencies.

No one should automatically assume his/her phone number is included. All businesses as well as individuals who have unlisted and listed telephone numbers should register. If changes are made to the telephone number or the physical address of the residence/business, those changes need to be made to CodeRED. Please log-in and make the appropriate changes for the database to keep it current. Businesses have the opportunity to add an additional number if their property is included in an emergency situation. The CodeRED system works for cell phones, but we have to have a physical street address attached with the number.

Required information for CodeRED is first and last name, physical street address (no P.O. boxes), city, state, zip code and primary telephone number to be used. Be sure to check the box if you live in a manufactured or mobile home.

CodeRed Application Form

© Jackson County/Website by Hazel Digital Media